Care that feels like home.
Kind, reliable support in the place you know best. We get to know you first, then plan care around your routines and your home.
A friendly first chat, no obligation. Pricing on request.
- Care plans shaped around your day
- Familiar faces, carefully matched
- Regular updates for family
- From an hour a week to live-in
Care should fit around a life, not the other way round. From a morning cup of tea to reassurance through the night, we help people across London live well at home.
Support shaped around everyday life
One visit a week or someone living in, we plan the support that suits you. Mix and match what you need.
Personal care
Gentle help with washing, dressing and getting ready for the day.
Learn moreCompanionship
Conversation, outings, hobbies and good company.
Learn moreHome help
Light housework, laundry and errands.
Learn moreMeal preparation
Home-cooked meals made the way you like them.
Learn moreMedication support
Reminders and help to take medicines on time.
Learn moreRespite care
A break for family carers, for a few hours or a few weeks.
Learn moreLive-in care
A dedicated carer who lives in your home.
Learn moreDementia care
Patient support built around familiar routines.
Learn moreOvernight care
Support through the night, awake or sleeping.
Learn moreHospital to home
Help settling back in after a hospital stay.
Learn more
Support built around your routines
Nobody knows your life better than you. We listen first, then shape care around the small things that make a day feel like yours.
- Choice stays with youHow you like your tea, when you get up, who you see. You decide.
- Carers matched with careWe introduce carers properly and keep them familiar.
- Families kept closeClear, regular updates so everyone feels included.
Four simple steps to care at home
No pressure and no jargon. Just a conversation about what would help.
- 1
Get in touch
Call us or fill in our short form. We'll listen to what's going on and answer your questions.
- 2
We visit you
We come to your home to meet you and your family, and to learn about your routines and wishes.
- 3
Your care plan
Together we write a plan that fits your life. You'll know what's happening and who's coming.
- 4
Care begins
We introduce your carer, stay in touch and adjust the plan whenever your needs change.
It started with a grandmother, a kitchen table and a simple wish: to stay in the home she loved, surrounded by the things that made it hers.
Willow & Well was built on that promise: care that's personal, patient and full of respect.
Read our storyCare is who you are? Come and join us.
We're looking for kind, dependable people across London who take pride in doing small things well.
See careersQuestions about cost or funding?
See how care is paid for, from self-funding to council support, and answers to the questions families ask us most.
Read the FAQsLet's talk about the care that matters to you.
Tell us a little about your situation and we'll be in touch. It only takes a couple of minutes.